Attendance, write-ups, incidents and the claim file
Station plan, $399 per station per month
The people tools give Amazon Delivery Service Partners (DSPs) one place for the records a station keeps on its drivers: who showed up for the wave, write-ups, incidents on route, the phones and gas cards they hold, and the file an unemployment claim asks for. SXT Ops records and suggests. A person decides.
Attendance
A daily board shows who was present, late, called out, sent home or a no call, no show. Drivers tell dispatch they're running late or can't make it from the driver app, and someone on your team confirms it. Attendance points are off unless you turn them on, and drivers never see them. Leave you mark as protected is never counted.
Write-ups and acknowledgement
Owners, managers and HR draft and issue write-ups with the policy, what happened and how you know. Dispatchers can't. SXT Ops suggests a level from the associate's prior write-ups, and a person decides. Once issued, the associate reads it in the driver app and acknowledges it. Acknowledging records that they read it, not that they agree, and they can add their own statement.
Incidents and injuries
Your team, or the driver from the app, reports what happened, with photos. SXT Ops asks the OSHA questions and keeps your answers. It never decides whether a case goes on your OSHA log, and a vehicle accident doesn't open a repair order by itself.
Assets and the phone book
Track who holds which phone, gas card, toll tag and key, so offboarding knows what is still out. The phone book lists associates' numbers for the roles allowed to see them.
The claim file
When a former associate files for unemployment, owners, managers and HR export attendance, write-ups, coaching and incidents as one printable file with CSVs. Work injury dates are left out unless you choose to include them, medical details are never included, and every export is logged with who made it.
Who sees what
| Record | Who can see or change it |
|---|---|
| Attendance | Owners, managers, HR and dispatchers record and change it. Payroll can read it. Fleet doesn't see it. |
| Write-ups | Only owners, managers and HR see, draft, issue and rescind them. |
| Coaching | Owners, managers, HR and dispatchers. |
| Incidents | Owners, managers, HR, dispatchers and fleet report and work them. Only owners, managers and HR see injury details and OSHA answers. Medical details and injury photos are limited to owners and HR, plus managers an owner names. |
| Claim files | Owners, managers and HR. |
| Assets | Everyone but drivers sees them; owners, managers and fleet change them. |
| Phone book | Owners, managers, HR and dispatchers. |
These tools help you keep records. They aren't legal advice, and laws vary by state.