Guides for Delivery Service Partner owners
Practical guides for owners and managers of Amazon Delivery Service Partners (DSPs): fleet invoices, grounded vans, repair bills, scorecards, onboarding, offboarding and timecards. Each one is useful whether or not you use SXT Ops.
How to audit an Amazon DSP fleet invoice
Five checks to run on the monthly fleet invoice with your van history and repair orders, and how to dispute what they find.
Updated October 2, 2026
What to do when a van is grounded
From a failed inspection to back in service, with a grounded van log you can print for dispatch.
Updated October 2, 2026
Amazon DSP scorecard metrics explained
How the weekly scorecard is organized, what the common columns mean, and how to turn a bad week into fair coaching.
Updated October 2, 2026
Does DSP software need your Amazon login?
The three ways tools get Amazon data, what each means for your account, and seven questions to ask any vendor.
Updated October 2, 2026
How to read your Amazon DSP route invoice
Read the weekly route invoice against your rate card, and know when a difference is a dispute and when it is a question.
Updated October 2, 2026
Amazon DSP repair bills, estimates and redeployment charges
A dated, sourced timeline of the repair bill problem, and the paper trail per van that helps you contest a bill.
Updated October 2, 2026
Coaching from Netradyne and Mentor events
What each system measures, a weekly coaching routine, consistent records, and what to do when an event looks wrong.
Updated October 2, 2026